Privacy Policy
Last updated: April 2, 2026
1. Introduction
Lokii ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered learning platform, website, and related services (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.
2. Information We Collect
2.1 Information You Provide
- Account information: name, email address, and password when you create an account or join our waitlist.
- Study content: materials you upload (PDFs, notes, text, audio) for the platform to process and create learning experiences.
- Learning data: quiz responses, review sessions, retention scores, and progress metrics generated through your use of the platform.
- Payment information: billing details processed through our third-party payment provider (we do not store full card numbers).
- Communications: messages you send to our support team.
2.2 Information Collected Automatically
- Device and usage data: IP address, browser type, operating system, referring URLs, pages viewed, and interaction timestamps.
- Cookies and similar technologies: we use cookies to maintain sessions, remember preferences, and analyze usage patterns.
3. How We Use Your Information
- Provide, operate, and improve the Service, including generating personalized memory palaces, spaced repetition schedules, and adaptive learning paths.
- Train and improve our AI models to better adapt to your learning patterns (your study content is used only for your own experience and is not shared with other users).
- Send transactional emails (account verification, password resets, billing receipts).
- Send product updates and educational content (you can opt out at any time).
- Detect and prevent fraud, abuse, and security threats.
- Comply with legal obligations.
4. How We Share Your Information
We do not sell your personal information. We may share data only in these limited circumstances:
- Service providers: trusted third parties that help us operate the platform (hosting, payment processing, email delivery, analytics). They are bound by confidentiality obligations.
- Legal requirements: when required by law, regulation, or valid legal process.
- Business transfers: in connection with a merger, acquisition, or sale of assets, with notice to users.
- With your consent: when you explicitly authorize sharing (e.g., institutional accounts where administrators can view aggregate progress).
5. Data Retention
We retain your account and learning data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention). Anonymized and aggregated data may be retained indefinitely for research and product improvement.
6. Data Security
We implement industry-standard security measures including encryption in transit (TLS) and at rest (AES-256), access controls, regular security audits, and secure development practices. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Export your data in a portable format.
- Opt out of marketing communications.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us at support@lokii.ai.
8. Children's Privacy
Lokii is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will promptly delete it.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place in compliance with applicable data protection laws, including Standard Contractual Clauses where required.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a prominent notice on our website. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: